A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.

Some of your duties will include:

• - Managing customer order requirements from instigation stage through to delivery stage
• - Dealing with orders received from customers over the telephone and by email
• - Setting up details of customer order requirements on the computer system
• - Upselling and cross selling at all opportunities to maximise sales revenue
• - Allocating stock required to meet customer order requirements and arranging deliveries
• - Informing clients of delivery dates and ensuring goods were despatched on schedule

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