Customer Service Advisor

Wembley, Middlesex

£30,000 + Pension + Parking

A Customer Service Assistant with strong people skills is required to join this established and highly respected local Company and assist with a wide range of tasks in a busy Customer Service Assistant.

Some of your duties will include:

• - Providing extensive support with the customer service function and managing client accounts
• - Inputting customer orders received via the website or on the telephone onto the computer system
• - Tracking customer orders from instigation stage through to successful completion and delivery to customer
• - Dealing with product enquiries and making recommendations based on customers individual requirements
• - Sending out sales and marketing material to potential customers and coordinating the delivery of product samples
• - Maintaining CRM customer database system and ensuring information held is accurate and up to date

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