Customer Service Assistant
Description
This is a great opening for a Customer Service Assistant who would be keen to obtain a position with a progressive Company where there will be the opportunity to progress.
Some of your duties will include:
- - Managing a wide range of enquires and providing information on products and services provided
- - Assisting with processing client sales orders from instigation stage through to successful delivery
- - Monitoring stock levels and placing purchase orders with suppliers for new stock requirements
- - Ensuring any delivery issues are fully investigated and escalated to senior management team if necessary
- - Logging details of all calls managed on a daily basis on computer system along with action taken
- - Managing client database records and recording details of all contact made
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