Regional Service Desk Co-ordinator

Location
Borehamwood, Hertfordshire, United Kingdom
Category
Job Type
Salary
£30,000 + Pension + Parking

Description

If you are a helpdesk professional then this role for a Regional Service Desk Co-ordinator role could be perfect for you.

 

 Some of your duties will include:

 

  • Co-ordinating the maintenance and repair of equipment on behalf of clients
  • Liaising with clients, establishing their requirements and providing an excellent service
  • Planning all reactive jobs to ensure that service issues are achieved
  • Ensuring that planned works are completed within contractual limits
  • Preparing job sheets and allocating work to team of field based engineers
  • Tracking jobs being completed keeping a focus on SLAs in place

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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