If you have helpdesk or similar experience then this position for a Customer Service Agent could be the perfect choice for you.

 Some of your duties will include:

• Managing a high volume of incoming calls and dealing with general enquiries
• Ensuring that clients, resellers and the installation team are given correct information
• Providing product information and giving information on general service requirements
• Responding and following up on pre-installation queries that come in via telephone and email
• Producing quotations for clients and managing pricing enquiries received
• Dealing with any product return queries and ensuring all matters are resolved

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