If telephone work and organisation are two of your main skills then this role for a Service Desk Operator is right for you, no two days will be the same in this job.

Some of your duties will include:

• Working on busy helpdesk and handling incoming calls and email from clients
• Co-ordinating repairs and maintenance support on behalf of clients when needed
• Setting up new jobs to be completed on computer system and preparing job sheets
• Allocating work to be completed to external team of maintenance engineers
• Tracking jobs being completed from instigation point through to completion
• Liaising with clients after job has been completed to ensure they are happy with service

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